Fault profiles for malfunction in navigation system Professional

Functional description, see BMW Service Technology:

TIS -> Document -> SI Technology -> Enter SBT Number

SBT number:

The navigation system Professional (CCC) is a complex control unit with a large number of possible fault profiles. The following list shows known symptoms in the functional area CCC audio and navigation. Fault profiles from the functional areas of telephone and Telematic services as well as integrated heating / air conditioner control are not covered in this test module.

General

No.

Symptom

Measures

Progman

001

Whistling / grating noises from the CCC. High-frequency whistling, rattling.

Replace drive

-

002

DVD or CD cannot be played or is not recognised.

Replace drive

-

003

Problems after replacement of a CCC:
- screen shifted
no SVS function
no acoustic signals
no audio outputs
- other problems

Overall coding

-

005

Sporadic resets:
black screen and new start; no sound during this time (approx. 1 min.)

Special measure

-

006

Display switches between BMW logo and black screen or remains stuck at the BMW logo.

Special measure

-

008

Position of the track and track time of the CD is not retained. This occurs after a terminal change, after termination of a telephone call or switching the audio source.

Programming

From 03/07

010

No retrofit of the I-Pod is possible

Programming

From 12/06

011

Navigation DVD label comes loose

Special measure

-

 

Operation

No.

Symptom

Measures

Progman

101

The top left rotary control on the CCC wobbles or hangs off to the side. CCC cannot be properly operated.

Replace panel.

-

104

Radio control without function

Special measure

-

105

Operation of the controller seems sluggish

Programming

From 03/07

107

CCC Hang up. Operation of the CCC is no longer possible.

Special measure

-

108

SVS inputs of letters and number using voice are not detected correctly

Concept status due to technical features

-

 

Display

No.

Symptom

Measures

Progman

202

In the radio station lists, only frequencies and no RDS names are displayed. In some cases, this behaviour varies when a number of ignition keys are used.

Programming

From 09/06

206

Navigation, Japan: NAV/TV screen turns pink.

Programming

From 03/07

207

Green TV picture on Asia vehicles

Special measure

-

208

In Japanese version of navigation, display language changes to English of its own accord

Programming

From 03/07

210

Status bar flashes although CID is switched off

Concept status due to technical features

-

211

RDS cannot be selected

Concept status due to technical features

-

212

Screen misalignment / flickering after programming

Special measure

-

 

CCC Audio

No.

Symptom

Measures

Progman

301

When a CD with MP3 data is inserted, the CD symbol remains greyed out; there is no playback.

Special measure

-

302

The audio playback does not stop when the vehicle is left and locked.

Special measure

-

303

Muting does not work correctly or sometimes disables itself

Programming

From 03/07

304

The TP traffic information announcements are regularly output at different volumes.

Concept status due to technical features

-

305

The list ”All stations” contains fewer entries than can be received using a manual scan.

Programming

From 03/07

306

In conjunction with optional extra 677 TOP HIFI:
short breaks in CD and radio operation.

Programming

From 03/07

307

When called up in the Entertainment menu or via voice input, the list ”Stored stations” is empty.

Programming

From 03/07

309

With optional extra 677 TOP HIFI:
after navigation information, no more spatial sound

Programming

From 09/06

310

Short breaks in all audio sources.

Programming

From 03/06

311

Sporadic problems storing radio stations.

Programming

From 03/07

314

Depending on the vehicle electrics and volume, humming noise / buzz with Aux IN

Concept status

-

319

Radio switches to mute in the VHF mode at certain intervals

Programming

From 09/06

 

Navigation

No.

Symptom

Measures

Progman

401

Sporadic fault: navigation error due to loss of position

Concept status due to technical features

-

402

Frequent navigation errors due to loss of position:
- frequent position jumps
- vehicle position is not updated
incorrect location

Programming

From 03/06

403

No VIA destinations can be entered.
Only one destination can be entered at a time; stopovers are not possible.

Concept status due to technical features

-

404

TMC information is displayed in such an abbreviated form that some information is invisible.

Concept status due to technical features

-

 

Telephone

No.

Symptom

Measures

Progman

501

The convenience functions 'call waiting' and 'conference' do not work in CCC vehicles.

Concept status due to technical features

-

503

No switch into the active navigation window after a telephone call

Concept status due to technical features

-